One of the worst parts of my job is dealing with developers. It’s like dealing with investment bankers. Both have that condescending “what we say goes” attitude but at least investment bankers will buy you dinner before they have their way.
George Bernard Shaw was clearly talking of a developer when he said “He knows nothing; and he thinks he know everything. That points clearly to a political career.”
Anyway, my top 7 responses from developers when approached about building defects are:
- we’ve done everything we can do;
- we build to a price, you get what you paid for;
- we’re only the developer. It’s the fault of the builder (even though the builder was given inadequate design documentation because the developer wanted to save on design costs);
- the water penetration is caused by “wind driven rain”;
- I can’t give you any design documents because the architect/engineer claims copyright over them;
- I’m the developer, so I’m fairly certain I know everything; and
- the [INSERT NAME OF POLITICAL PARTY] said I wouldn’t have to worry about building defects if I contributed to their re-election campaign.
Ok. I might have made the last one up.